We at R.C. Willey hold the privacy of our visitors and customers in the
highest regard. In the following sections, we hope to answer all of your
questions regarding the information we collect, how we use that information,
and the control you have over your information.
What information do we collect?
We collect two types of information about you, personally identifiable
information and non-personally identifiable information, both of which
are controllable by you.
The personally identifiable information we collect relates to information
that you willingly provide to us such as name, address, and other account
information necessary to process a transaction or survey. R.C. Willey
also offers its customers an online Shopper's Club. This Shopper's Club
is an opt-in Shopper's Club, meaning customers only receive emails and
information if they sign up to receive it. Of course, just as customers
can opt-in to the Shopper's Club, customers can also opt-out.
The non-personally identifiable information we collect relates to the
information associated with your computer's interaction with our Web server
such as browser types and IP addresses. Such information is typically
used in aggregate form. This information allows us to analyze Web site
usage and, subsequently, improve our site, your browsing and shopping
experience, and our offerings to you.
How do we use the information?
R.C. Willey does not exchange, rent, reveal or sell personally identifiable
information about its customers to any third parties (other than regulatory
authorities and law enforcement officials in accordance with applicable
laws). At the same time, we work diligently to protect your information
and seek to use the latest web technologies to provide you with a safe
and private online experience.
With regard to your purchases, we utilize your personal information only
in an effort to fulfill the sale and delivery of the product or service
purchased and to track aggregate information pertaining to sales and marketing.
With regard to our Shopper's Club, we utilize your information only in
an effort to fulfill the distribution of our Shopper's Club.
With regard to non-personal information such as IP address, we, as stated
above, use this information in aggregate form in order to analyze the
usage of our Web site and to improve upon your customer experience.
With regard to personally identifiable information, you have the option
to remove all such information or discontinue your participation in our
Shopper's Club. This can be accomplished by making the appropriate changes
within your online account or by responding to our Shopper's Club using
the appropriate method.
With regard to non-personally identifiable information, there are software
programs available that can assist you in establishing a more 'anonymous'
presence on the Internet.
What if the customer has more questions?
If we have not sufficiently addressed your questions or you have additional
questions, please contact us.
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